Your Wellness Journey Starts Here
At NexaGlow, we believe that exceptional customer support is as important as the quality of our products. Whether you're exploring our men's vitality supplements or our women's radiance skincare line, our team is committed to providing you with personalized guidance and support every step of the way.
From product recommendations and usage tips to order assistance and feedback, we're here to ensure your experience with NexaGlow is as smooth and rewarding as possible. Our knowledgeable staff combines expertise in natural wellness with a genuine passion for helping you feel your best.
Send Us a Message
Please fill out the form below, and we'll get back to you as soon as possible, typically within 24 hours during business days. We're excited to hear from you and help you on your wellness journey.
Alternative Contact Methods
Phone Support
+44 92 9093 3077
Call us directly for immediate assistance. Our friendly team is ready to answer your questions about products, orders, or any other concerns you may have.
Business Hours: Monday to Friday, 9:00 AM - 6:00 PM GMT
Email Support
For detailed inquiries, product recommendations, or feedback, email us. We typically respond within 24 hours and are committed to providing comprehensive support.
Visit Our Office
520 Market Street
Nottingham, NG1 6HW
United Kingdom
While we primarily operate online, our office is open for appointments. Contact us in advance to schedule a visit and experience our products firsthand.
Find Us in Nottingham
Located in the heart of Nottingham, our office serves as the central hub for NexaGlow's operations. While our primary focus is on online sales and support, we're proud to be part of the vibrant UK wellness community. Our strategic location allows us to stay connected with the latest trends in natural health and beauty while maintaining strong relationships with our suppliers and partners.
Frequently Asked Questions
We've compiled answers to some of the most common questions our customers ask. If you don't find what you're looking for, don't hesitate to contact us directly.
Our customer support team is here to help you select the perfect product. We consider your lifestyle, goals, and any specific concerns you may have. For men's vitality, we focus on natural energy enhancement and overall wellness. For women's skincare, we emphasize hydration, radiance, and gentle anti-aging support.
We offer standard and express shipping options throughout the UK. Standard delivery typically takes 3-5 business days and costs £3.99. Express delivery arrives within 1-2 business days for £7.99. Free shipping is available on orders over £50. International shipping is available upon request.
Yes, we offer a 30-day return policy on all products. If you're not satisfied with your purchase, you can return it for a full refund or exchange. Products must be in their original packaging and unused. Please contact us to initiate a return.
Most of our supplements are suitable for vegetarians and many for vegans. Our skincare products are cruelty-free and free from animal-derived ingredients. Please check individual product pages or contact us for specific ingredient information.
Supplements should be stored in a cool, dry place away from direct sunlight. Skincare products should be kept in a temperature-controlled environment. Always check the packaging for specific storage instructions.
Our Commitment to Customer Support
At NexaGlow, we understand that choosing the right wellness products can be overwhelming. That's why we've built our customer support around three core principles: expertise, accessibility, and personalization.
Expert Guidance
Our team consists of wellness experts who stay current with the latest research in natural health and beauty. We're not just salespeople – we're your partners in wellness.
Always Available
Whether you prefer phone, email, or our online form, we're here when you need us. Our business hours are designed to accommodate various schedules across the UK.
Personalized Service
Every customer is unique, and so are their wellness needs. We take the time to understand your goals and recommend products that truly support your journey.
Connect with Us on Social Media
Follow NexaGlow for the latest product updates, wellness tips, and inspiring stories from our community. Join thousands of customers who are embracing natural vitality and radiant beauty.
Share your NexaGlow journey with us using #NexaGlowVitality or #NexaGlowRadiance. We love seeing how our products enhance your daily life!
Stay Connected
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